Return Policy - CalmStore Limited

At CalmStore Limited, we strive to ensure our products contribute positively to your wellness journey. If you need to return a supplement, please review our return policy below to facilitate a smooth process.

Refunds and Exchanges

We accept returns for unopened items in their original packaging within 100 days of delivery, following these guidelines:

Refund Process:

• 100-Day Satisfaction Guarantee: Items must be unopened, undamaged, and in their original packaging. Customers are responsible for return postage costs.
• Restocking Fee: A 20% restocking fee of the final purchase amount applies to all returned supplements. This fee will be deducted from your refund once our team inspects and accepts the return.

Return Shipping:

• All return shipping costs are the responsibility of the customer, unless the return is due to an error on our part (e.g., incorrect or defective item).
• Returns must be posted to our Australian warehouse. Further details on the return address will be provided upon initiating the return.
• Damaged or Lost Items in Transit: If your product is damaged or lost in transit, we will cover the reshipment cost free of charge.

Warranty Claims

For faulty products, we offer replacements if the product is deemed faulty by our team. If you suspect a fault, please email us at shop